Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"3b6cba7be9adadbd6069bb76150280990dc076d0_lout","branding":{"id":"88","key":"invitado","name":"Futuros Estudiantes","portalBaseUrl":"/servicedesk/customer/portal/88"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7c60f09d-43f0-457c-941c-c1deea8b330d/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMTU0MzNlMi0xMzllLTQ3OTAtOGVkNC1lMzBhMTg4NmQxMDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdjNjBmMDlkLTQzZjAtNDU3Yy05NDFjLWMxZGVlYThiMzMwZCI6WyJyZWFkIl19LCJleHAiOjE3NzY2MjM4ODEsIm5iZiI6MTc3NjYyMzI4MX0.GU6yKGCL9qaefCy7_dpnNsxaAKYtJw6r7gfO7CxqOjE&client=f15433e2-139e-4790-8ed4-e30a1886d103&mode=fit","logoId":"7c60f09d-43f0-457c-941c-c1deea8b330d","isLogoAvailable":true,"helpCenterTitle":"Bienvenido a nuestro portal de ayuda","sharedPortalName":"Soporte URJC","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"finés (Finlandia)"},"uk-UA":{"localeDisplayName":"ucraniano (Ucrania)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"URJC Support","localeDisplayName":"inglés (Estados Unidos)"},"no-NO":{"localeDisplayName":"noruego (Noruega)"},"zh-CN":{"localeDisplayName":"chino (China)"},"is-IS":{"localeDisplayName":"islandés (Islandia)"},"nl-NL":{"localeDisplayName":"neerlandés (Países Bajos)"},"cs-CZ":{"localeDisplayName":"checo (Chequia)"},"ja-JP":{"localeDisplayName":"japonés (Japón)"},"hu-HU":{"localeDisplayName":"húngaro (Hungría)"},"de-DE":{"localeDisplayName":"alemán (Alemania)"},"zh-TW":{"localeDisplayName":"chino (Taiwán)"},"ko-KR":{"localeDisplayName":"coreano (Corea del Sur)"},"pt-BR":{"localeDisplayName":"portugués (Brasil)"},"sk-SK":{"localeDisplayName":"eslovaco (Eslovaquia)"},"es-ES":{"helpCenterTitle":"Bienvenido a nuestro portal de ayuda","sharedPortalName":"Soporte URJC","localeDisplayName":"español (España)"},"it-IT":{"localeDisplayName":"italiano (Italia)"},"ru-RU":{"localeDisplayName":"ruso (Rusia)"},"pl-PL":{"localeDisplayName":"polaco (Polonia)"},"pt-PT":{"localeDisplayName":"portugués (Portugal)"},"ro-RO":{"localeDisplayName":"rumano (Rumanía)"},"sv-SE":{"localeDisplayName":"sueco (Suecia)"},"da-DK":{"localeDisplayName":"danés (Dinamarca)"},"tr-TR":{"localeDisplayName":"turco (Turquía)"},"et-EE":{"localeDisplayName":"estonio (Estonia)"},"fr-FR":{"localeDisplayName":"francés (Francia)"},"vi-VN":{"localeDisplayName":"vietnamita (Vietnam)"},"en-GB":{"localeDisplayName":"inglés (Reino Unido)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#d62828","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1b9da5bf-a613-47c9-a71e-68596d3b1606/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMTU0MzNlMi0xMzllLTQ3OTAtOGVkNC1lMzBhMTg4NmQxMDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFiOWRhNWJmLWE2MTMtNDdjOS1hNzFlLTY4NTk2ZDNiMTYwNiI6WyJyZWFkIl19LCJleHAiOjE3NzY2MjM4ODEsIm5iZiI6MTc3NjYyMzI4MX0.FBGTXEu1FfHV05yXoWUIqcLgmsz5Dm-QxqjEhxa2HGk&client=f15433e2-139e-4790-8ed4-e30a1886d103&height=300&mode=fit","bannerMediaApiFileId":"1b9da5bf-a613-47c9-a71e-68596d3b1606","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"88","key":"invitado","projectId":10087,"serviceDeskId":88,"name":"Futuros Estudiantes","description":"<p>Bienvenido. Puede generar una solicitud de ayuda a partir de las opciones proporcionadas.</p>","portalBaseUrl":"/servicedesk/customer/portal/88","reqTypes":[{"id":"838","name":"Acceso a doctorado","descriptionHtml":"","callToAction":"Acceso a doctorado","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[177],"key":""},{"id":"817","name":"Admisión/Preinscripción_Estudiantes enseñanzas propias","descriptionHtml":"","callToAction":"Admisión/Preinscripción_Estudiantes enseñanzas propias","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[178],"key":""},{"id":"837","name":"Admisión/Preinscripción_Estudiantes Máster","descriptionHtml":"","callToAction":"Admisión/Preinscripción_Estudiantes Máster","introHtml":"<p>Consulta para estudiantes de máster universitario</p>","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[179],"key":""},{"id":"815","name":"Admisión_Estudiantes Grado","descriptionHtml":"","callToAction":"Admisión_Estudiantes Grado","introHtml":"<p>Elige esta opción si aun no eres estudiante de la URJC y necesitas información sobre la admisión a la universidad.</p>","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[180],"key":""},{"id":"839","name":"Automatrícula","descriptionHtml":"","callToAction":"Automatrícula","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[177],"key":""},{"id":"803","name":"Becas","descriptionHtml":"","callToAction":"Becas","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[178],"key":""},{"id":"795","name":"Becas del Ministerio","descriptionHtml":"","callToAction":"Becas del Ministerio","introHtml":"<p>Consulta exclusiva para estudiantes de grado</p>","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[180],"key":""},{"id":"831","name":"Becas del Ministerio (máster)","descriptionHtml":"","callToAction":"Becas del Ministerio (máster)","introHtml":"<p>Consulta para estudiantes de máster universitario</p>","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[179],"key":""},{"id":"807","name":"Becas y ayudas","descriptionHtml":"","callToAction":"Becas y ayudas","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[177],"key":""},{"id":"801","name":"Calificación y Título de Doctor","descriptionHtml":"","callToAction":"Calificación y Título de Doctor","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[177],"key":""},{"id":"799","name":"Convalidaciones","descriptionHtml":"","callToAction":"Convalidaciones","introHtml":"<p>Consulta exclusiva para estudiantes de grado</p>","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[180],"key":""},{"id":"800","name":"Depósito y Defensa de la tesis doctoral","descriptionHtml":"","callToAction":"Depósito y Defensa de la tesis doctoral","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[177],"key":""},{"id":"809","name":"Doctorandos de antiguos Reales Decretos 778/1998, 56/2005 y 1393/2007","descriptionHtml":"","callToAction":"Doctorandos de antiguos Reales Decretos 778/1998, 56/2005 y 1393/2007","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[177],"key":""},{"id":"843","name":"Gestión económica","descriptionHtml":"","callToAction":"Gestión económica","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[178],"key":""},{"id":"808","name":"He olvidado clave/usuario_Estudiantes de grado","descriptionHtml":"<p><a href=\"https://gestion2.urjc.es/cambioclave/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Acceso a la plataforma para cambio de clave</a></p>","callToAction":"He olvidado clave/usuario_Estudiantes de grado","introHtml":"<p>Si no consigues acceder con tu cuenta URJC, utiliza el siguiente formulario para ponerte en contacto con nosotros.</p>","icon":10521,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[180],"key":""},{"id":"836","name":"He olvidado clave/usuario_Estudiantes Doctorado","descriptionHtml":"<p><a href=\"https://gestion2.urjc.es/cambioclave/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Acceso a la plataforma para cambio de clave</a></p>","callToAction":"He olvidado clave/usuario_Estudiantes Doctorado","introHtml":"<p>Si no consigues acceder con tu cuenta URJC, utiliza el siguiente formulario para ponerte en contacto con nosotros.</p>","icon":10521,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[177],"key":""},{"id":"811","name":"He olvidado clave/usuario_Estudiantes enseñanzas propias","descriptionHtml":"","callToAction":"He olvidado clave/usuario_Estudiantes enseñanzas propias","introHtml":"<p>Si no consigues acceder con tu cuenta URJC, utiliza el siguiente formulario para ponerte en contacto con nosotros.</p>","icon":10521,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[178],"key":""},{"id":"834","name":"He olvidado clave/usuario_Estudiantes master","descriptionHtml":"<p><a href=\"https://gestion2.urjc.es/cambioclave/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Acceso a la plataforma para cambio de clave</a></p>","callToAction":"He olvidado clave/usuario_Estudiantes master","introHtml":"<p>Si no consigues acceder con tu cuenta URJC, utiliza el siguiente formulario para ponerte en contacto con nosotros.</p>","icon":10521,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[179],"key":""},{"id":"805","name":"Matrícula_Estudiantes de enseñanzas propias","descriptionHtml":"","callToAction":"Matrícula_Estudiantes de enseñanzas propias","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[178],"key":""},{"id":"792","name":"Matrícula_Estudiantes grado","descriptionHtml":"","callToAction":"Matrícula_Estudiantes grado","introHtml":"<p>Consulta exclusiva para estudiantes de grado</p>","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[180],"key":""},{"id":"832","name":"Matrícula_Estudiantes Máster","descriptionHtml":"","callToAction":"Matrícula_Estudiantes Máster","introHtml":"<p>Consulta para estudiantes de máster universitario</p>","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[179],"key":""},{"id":"841","name":"Mención Industrial","descriptionHtml":"","callToAction":"Mención Industrial","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[177],"key":""},{"id":"804","name":"Mención Internacional","descriptionHtml":"","callToAction":"Mención Internacional","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[177],"key":""},{"id":"814","name":"Orientación preuniversitaria","descriptionHtml":"","callToAction":"Orientación preuniversitaria","introHtml":"<p>Elige esta opción si aun no eres estudiante de la URJC y necesitas información u orientación sobre estudios en la URJC</p>","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[180],"key":""},{"id":"2187","name":"Otras becas y ayudas - Máster","descriptionHtml":"","callToAction":"Otras becas y ayudas - Máster","introHtml":"<p>Consulta para estudiantes de máster universitario</p>","icon":10466,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[179],"key":""},{"id":"842","name":"Otras consultas","descriptionHtml":"","callToAction":"Otras consultas","introHtml":"<p>Consulta exclusiva para estudiantes de grado</p>","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[180],"key":""},{"id":"812","name":"Otras consultas","descriptionHtml":"","callToAction":"Otras consultas","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[178],"key":""},{"id":"840","name":"Pagos, descuentos y exenciones de matrícula","descriptionHtml":"","callToAction":"Pagos, descuentos y exenciones de matrícula","introHtml":"<p>Consulta para estudiantes de máster universitario</p>","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[179],"key":""},{"id":"806","name":"PAU","descriptionHtml":"","callToAction":"PAU","introHtml":"<p>Elige esta opción si aun no eres estudiante de la URJC y necesitas información u orientación sobre la PAU en la URJC</p>","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[180],"key":""},{"id":"802","name":"Preinscripción","descriptionHtml":"","callToAction":"Preinscripción","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[177],"key":""},{"id":"813","name":"Pruebas de acceso mayores (+25 +40 +45)","descriptionHtml":"<p><a href=\"http://www.urjc.es/estudiar-en-la-urjc/admision/273-grado#pruebas-de-acceso\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Ayuda disponible</a></p>","callToAction":"Pruebas de acceso mayores (+25 +40 +45)","introHtml":"<p>Elige esta opción si aun no eres estudiante de la URJC y necesitas información sobre los tipos de acceso para mayores.</p>","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[180],"key":""},{"id":"845","name":"Prácticas Externas","descriptionHtml":"","callToAction":"Prácticas Externas","introHtml":"<p>Consulta para estudiantes de máster universitario</p>","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[179],"key":""},{"id":"798","name":"Supervisión y seguimiento anual y evaluación","descriptionHtml":"","callToAction":"Supervisión y seguimiento anual y evaluación","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[177],"key":""},{"id":"810","name":"Suscripción del compromiso de tesis","descriptionHtml":"","callToAction":"Suscripción del compromiso de tesis","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[177],"key":""},{"id":"844","name":"Trabajo Fin de Máster","descriptionHtml":"","callToAction":"Trabajo Fin de Máster","introHtml":"<p>Consulta para estudiantes de máster universitario</p>","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[179],"key":""},{"id":"789","name":"Títulos y certificados","descriptionHtml":"","callToAction":"Títulos y certificados","introHtml":"","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[178],"key":""},{"id":"829","name":"Títulos y certificados","descriptionHtml":"","callToAction":"Títulos y certificados","introHtml":"<p>Consulta para estudiantes de máster oficial</p>","icon":10541,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[179],"key":""},{"id":"791","name":"Informar de un problema del sistema","descriptionHtml":"","callToAction":"Informar de un problema del sistema","introHtml":"<p>¿Tiene problemas con un sistema?</p>","icon":10521,"iconUrl":"https://urjc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[],"key":""}],"reqGroups":[{"id":180,"name":"1. Estudiantes de Grado - Trámites académicos"},{"id":179,"name":"2. Estudiantes de Máster - Trámites académicos"},{"id":177,"name":"3. Estudiantes de Doctorado - Trámites académicos"},{"id":178,"name":"4. Estudiantes de Formación Continua (Másteres Formación Permanente, Enseñanzas Propias, Ext. Univ.) - Trámites académicos"}],"orderMapping":{"178":[817,811,805,812,803,843,789],"177":[809,807,839,836,804,810,841,801,802,800,798,838],"180":[808,814,806,813,815,792,799,828,795,830,790,833,835,825,822,842],"179":[834,837,832,2187,831,840,845,844,829]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9690dad7-d94a-3e89-8667-79ddbd4a7bc0","appLinkName":"","appLinkUrl":"","spaceKey":"CATA","spaceName":"Atención al Estudiante","spaceUrl":"","isServer":false},"labels":[],"projectKey":"INVITADO","serviceDeskId":88,"kbLinkDomainURLs":["https://urjc.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":88,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"INVITADO","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"español (España)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMTU0MzNlMi0xMzllLTQ3OTAtOGVkNC1lMzBhMTg4NmQxMDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTEwMzk2NDA1NTEiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc3NjYyNDQ4MSwibmJmIjoxNzc2NjIzMjgxLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.FIbYN-e_vm9H_Q4YzkDG8jIiKRryeM4ERP_Ovcdgw14","targetCollection":"upload-user-collection--1039640551","endpointUrl":"https://api.media.atlassian.com","clientId":"f15433e2-139e-4790-8ed4-e30a1886d103","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Soporte URJC","description":"<p>Bienvenido al centro de ayuda, estamos aquí para ayudarte. Genera una solicitud a partir de las opciones proporcionadas.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://urjc.atlassian.net/wiki","kbLinkDomainURLs":["https://urjc.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}